• ENA Phone System

    The Jackson Public School District completed the installation of handsets at all locations the week of August 28 - September 1, 2023. Beginning on Thursday, September 7, ITS will begin making name changes, line additions to phones, repairs to phones, as well as taking requests for additional phones.

    All requests must be submitted using the links on the 觅圈资源站D ITS Helpdesk found at  

    Quick Phone Tips

    Phone Forwarding

    Call forwarding can also be handled inside the "My ENA" portal, but forwarding cannot be done by using the "Features" menu on the phone.

    Forward
    • Pick up the handset.
    • Dial *72 then the 10-digit number you need to transfer the calls to.
    • Wait a couple of seconds and it will beep twice.
    • Hang up.
    Un-Forward
    • Pick up the handset.
    • Dial *73.
    • Wait a couple of seconds and it will beep twice.
    • Hang up.

  • Helpdesk Documentation and Videos for Yealink Phones

    (Requires 觅圈资源站 Employee Login)  

    (all numbers are eligible to access the portal)

     

     
Last Modified on December 12, 2024